Insurance Claims Assistance in Williamson County

Dealing with property damage is stressful — the insurance process shouldn’t be. At 911 Restoration of Williamson County, we guide you end-to-end: documentation, estimates, direct insurance billing, and constant updates. Available 24/7/365 with a 45-minute response—so you can get a Fresh Start fast.

Call Anytime: (512) 616-1595

We Work With Most Major Insurance Providers

Residential and commercial claims for water, fire/smoke, mold, sewage, and storm-related damage. We coordinate directly with your carrier, including (for example):

State Farm, Allstate, Farmers, USAA
Nationwide, Liberty Mutual, Progressive, Travelers
AAA, The Hartford, and more

Note: Coverage varies by policy. We help you understand your benefits and maximize what applies to your loss.

How We Help With Your Claim

Initial Consultation & Policy Review. We discuss the incident, review your policy basics, and outline next steps.
On-Site Assessment & Photo Evidence. Detailed inspection, moisture readings, and comprehensive photo/video documentation.
Scope & Estimate. We write an itemized, insurance-ready scope using industry-standard formats.
Direct Insurance Billing. We submit documentation and bill your insurer directly to reduce out-of-pocket strain.
Adjuster Coordination. We meet your adjuster on site, walk the loss, and align on scope and pricing.
Supplements (If Needed). If hidden damage emerges, we document and submit supplemental requests.
Transparent Updates. Communication As Good As Our Restoration™—you’re informed at every stage.
Final Sign-Off. Walkthrough, completion docs, and final invoice to close your claim smoothly.

What We Need From You

Policy number, carrier name, and (if issued) claim number
Photos or videos you’ve already taken (pre-mitigation)
Incident details: date/time, cause (if known), rooms affected
Access instructions for our team and the adjuster
Any prior estimates or remediation work receipts

Common Williamson County Claims We Handle

Severe storm & wind/hail roof leaks; attic and ceiling water intrusion
AC condensate leaks, water heater failures, appliance leaks
Slab/plumbing leaks and burst pipes (including freeze events)
Sewage backflows and toilet overflows
Fire & smoke damage (soot/odor), and secondary water damage from suppression
Mold growth following water intrusions

See our service areas (Georgetown, Round Rock, Cedar Park, Leander, Liberty Hill, and more).

Policy Terms—Plain English

Deductible: The amount you pay first; insurance pays the rest (per policy terms).
RCV vs. ACV: Replacement Cost Value pays to replace with new; Actual Cash Value subtracts depreciation.
ALE/LOU: Additional Living Expense/Loss of Use for temporary housing and related costs when your home is uninhabitable.
Mold Sublimit: Many policies cap mold coverage—scope it early to avoid surprises.
Wind/Hail Deductible: Often a separate (sometimes percentage-based) deductible in Texas—check your declarations page.
Sewer/Drain Backup Endorsement: Coverage for sewage events may require an added rider.

We’re not your insurer or legal counsel. We explain typical terms and share documentation your carrier expects—final coverage decisions are made by your insurer.

What To Do Right Now (Before the Adjuster Arrives)

Photograph/video all affected areas and contents (before moving items).
Stop the source (shut off water/electricity if safe); keep receipts for any emergency work.
Avoid discarding damaged items until documented; if disposal is necessary, photograph first.
Don’t run HVAC across wet areas without guidance (can spread contamination/mold).
Call us for dry-out, containment, and mitigation—these steps are usually required by carriers to limit further damage.

Insurance-Backed Restoration Services

Insurance FAQ

Do you bill my insurance directly?

Yes. We provide documentation, photos, moisture logs, estimates, supplements (if needed), and bill your carrier directly per policy terms.

Will you meet my adjuster?

Absolutely. We coordinate site meetings, align scope, and answer technical questions to keep your claim moving.

What if hidden damage is discovered?

We document thoroughly and submit a supplement to your carrier for additional approved work.

Can you start work before I talk to my insurer?

Yes—mitigation to prevent further damage is typically expected by carriers. We’ll document everything to support your claim.

Get Help With Your Claim Now

24/7/365 • 45-Minute Response
Serving Williamson County from Liberty Hill, TX

Call (512) 616-1595 Request Help Online

Communication As Good As Our Restoration™